I pleaded my case to the Help Desk yet again, and the response came back that they do not support mentoring and they consider this issue mentoring. Now, I don't claim to know everything there is to know about Notes development, but I'd like to think I'm beyond the mentoring stage at this point in my career. The response I received back by e-mail included information regarding who to contact about hiring a developer, which included the contact information for my own boss, Walt Seymour. This gave me the biggest laugh in some time, I have to say.

I'd hazard a guess that my ticket isn't getting to anyone who knows anything about Notes programming. The reason why I say this is that I know most of the people who provide Notes development support for this particular company, and I doubt any of them would send me Walt's information.

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